Yes, we are accepting new patients for both primary and integrated care. However, some of our higher demand services may have longer wait times for an appointment. Please contact us for steps on how you can establish care.
We will never turn a patient away based on their insurance status. If you do not have insurance or are underinsured (your insurance doesn't cover everything you need it to), Neighborhood Health Center offers a Sliding Fee Discount program, which provides reduced rates for those who qualify. If you qualify, visit fees will be based on a sliding scale using income and household size. You may apply for our Sliding Fee program in our office during your visit, or you can fill out the form ahead of your visit by downloading and printing the Sliding Fee Application Form.
At Neighborhood Health Center, dedicated staff are also available to those who are uninsured and interested in obtaining health insurance.
Neighborhood Health Center is primarily affiliated with the following local hospitals: Buffalo General Hospital, Erie County Medical Center, Oishei Children’s Hospital, Sisters of Charity Hospital and South Buffalo Mercy Hospital.
To allow or maintain access to a family member’s medical records, the individual allowing access will need to complete a Release Authorization Form or Health Care Proxy form. These forms can be found both in office and on our website. Also, access to portions of your medical information can be granted through the Follow My Health Patient Portal proxy request for adults.
Appointment reminders are sent to patients using the most recent phone number and/or email address on file. Reminders may come as a call to your primary contact number or as a text message to your mobile phone. Reminders can also be sent via email.