If you believe that Neighborhood Health Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance by mail, fax, phone, email or in person by addressing the grievance to:
Chief Operating Officer
Neighborhood Health Center
155 Lawn Avenue
Buffalo, NY 14207
Office: (716) 875-2904 ext. 2655
Fax: (716) 875-5346
If you need help filing a grievance, Marc Howe is available to assist you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available here or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available here.