Neighborhood Health Center of Western New York has achieved a ranking in the top ten percent of health centers nationwide for quality in 2021. The federal Health Resources & Services Administration (HRSA) awarded Neighborhood Health Center four Community Health Quality Recognition badges for 2021 recognizing quality improvement achievements. Descriptions of the badges earned:

HRSA Gold Badge – This badge recognizes Neighborhood Health Center as being in the top 10% of health centers nationwide for quality. Neighborhood is the highest ranked Federally Qualified Health Center in Western New York.

Advancing HIT for Quality Badge – This badge was awarded to Neighborhood Health Center for its use of health information technology (HIT) to help improve the quality of the services provided to patients.

COVID Testing Award – Neighborhood Health Center earned this badge for testing more than 50% of its 2020 reported Uniform Data System patient populations from April 10, 2020 to July 2, 2021, and for its responsiveness to a weekly Health Center COVID-19 Survey.

Patient Centered Medical Home – This badge identifies Neighborhood Health Center as a medical practice that has invested in a model of care that puts patients at the forefront and where continuous quality improvement is a priority.

“Impactful healthcare provided by kind people is our mission and we are constantly looking at ways of improving our quality of care,” says Neighborhood Health Center President and CEO Joanne Haefner, MS, FNP. “To rank so high nationally means not only are we providing affordable access to services but we are also improving the care experience and health of patients with the services we provide, which in turn improves the health of our community.”.”

Neighborhood Health Center has been the region’s leading primary care safety-net provider for more than 30 years and offers high-quality comprehensive healthcare services to all Western New Yorkers, regardless of ability to pay. Neighborhood is currently the primary care home to more than 25,000 Western New Yorkers across its four locations