NEW YORK (November 5, 2020) – Fidelis Care, as part of the Centene family of health plans, is distributing over 1,700 Samsung Galaxy A10e smartphones, with 90 days of free wireless service, to select federally qualified health centers (FQHCs), health systems, and other healthcare providers. The providers and organizations will then determine which of their patients need the devices and distribute them accordingly.
A recent survey by the Centers for Disease Control and Prevention (CDC) found that approximately 44% of respondents reported delaying or not receiving care for various reasons, including concerns and challenges around COVID-19. The smartphones will help improve access and care for local residents in underserved communities.
"During the COVID-19 pandemic, we know how important telehealth visits can be in supporting an individual's health and wellness," said Fidelis Care Chief Medical Officer Vincent Marchello, MD, "For those most in need, having a smartphone can provide a vital link to their health care providers and provide security and peace of mind."
One of the Fidelis Care providers receiving the smartphones is Neighborhood Health Center of WNY, a healthcare organization dedicated to serving those who are medically underserved.
“Putting telehealth at center stage as a critical strategy to help flatten the COVID-19 curve has been a priority for us as we work to ensure continued vital care,” said Joanne Haefner, Chief Executive Officer for Neighborhood Health Center of WNY. “As we work hard to address the need for health equity for patients who are especially vulnerable at this time, we extend many thanks to Fidelis Care for supporting this priority to build that technical bridge between the patient and their provider.”
“The global pandemic has prompted the rapid acceleration of digital transformation, especially in healthcare,” said Taher Behbehani, General Manager and Head of Mobile B2B Business at Samsung Electronics America. “With one billion telehealth visits expected to take place by the end of 2020, Samsung is committed to supporting healthcare institutions with solutions that transform the patient experience remotely and help doctors and nurses work more efficiently. We’re thrilled to partner with Centene and Fidelis Care on this effort to create critical healthcare access for vulnerable patients during this uncertain time.”